Shipping & Delivery Policy

As a digital service provider, HostBank does not offer physical shipping. Instead, we focus on timely and accurate digital delivery of hosting services, domain registrations, and related solutions.

1. Service Activation Timeline

Most of our services are delivered electronically and activated instantly upon successful payment confirmation. Below are estimated delivery times:

• Shared Hosting / VPS Hosting / Cloud Hosting: Within 1 to 4 hours
• Domain Registration: Immediately after payment confirmation
• SSL Certificates: Within 1 to 12 hours, depending on the verification process
• Dedicated Servers: 12 to 48 hours (based on configuration requirements)

2. Delivery Method

All services and credentials are delivered via email to the address provided during signup. You may also access them from your HostBank client dashboard.

3. Delays in Provisioning

In rare cases, service activation may be delayed due to:

• Payment verification issues
• Incorrect or incomplete information provided during registration
• High demand or maintenance periods
• Manual review for fraud or abuse prevention

Our support team will notify you promptly if any such delays occur.

4. No Physical Shipping

Since all our products are digital, no physical items are shipped. Therefore, there are no shipping fees, tracking numbers, or courier involvement.

5. Order Confirmation

Once payment is confirmed, you will receive an order confirmation email with details of your services. This email serves as proof of delivery and includes login credentials and setup instructions.

6. Contact & Support

If you do not receive your service details within the stated time or face any issues with activation, please contact our support team at support@hostbank.com or through your client portal.

7. Policy Updates

HostBank reserves the right to amend this Shipping & Delivery Policy at any time. Updated policies will be posted on our website, and continued use of our services implies acceptance of those changes.